Less than 1% RMA per Quarter
OTD Goal = 90% (Stretch Goal = 95%)
KPI monthly or quarterly Measurements - printed as an artifact through Q1 2025; now see RMA measurements at KPI link from Q1 2025 to present. OTD still in hard copy format.
https://sites.google.com/triadelectronic.com/intranet/triad-performance-kpis/dashboards?authuser=0